Support During School Closure

    • School social workers will continue to communicate with students and families that they have been supporting throughout the school year. They can help assist families in removing barriers affecting a student’s education. They can also assist families in accessing a variety of community resources.
    • School social workers have district-issued cell phones due to the nature of their work in the community. You may reach them by phone or by email.
    • Our substance abuse counselor may also be reached by email or directly on her district-issued cell phone. Please reach out to her with any concerns you may have related to substance use or addiction.
    • School counselors are able to support students and families in a variety of ways as well. Depending on the developmental level of the students they work with, they may be providing social-emotional learning resources to help students cope with stressors, they may be communicating by email about academic progress or planning, or they may provide virtual counseling sessions using online platforms such as Zoom or Google Meet.
    • Students and family members may send their school counselor an email to communicate their needs or to set up an appointment for a virtual meeting or counseling session. You may also leave a voicemail for them at their office phone number listed in the school counselor contact, as the messages will forward to their email. 
    • Please recognize that school counselors will likely only have access to their personal cell phones and may call you by utilizing a web-based platform such as Google Meet and these calls may appear as “blocked,” “unknown” or “private number.”  Hence, it may be easiest to communicate by email first and set up specific dates / times to talk.
    • For virtual counseling sessions, please know the following:
      • Both the counselor and student / family member should do their best to be in a quiet, private setting and remove potential distractions.
      • Sessions will not be recorded.
      • They can be set up for audio-only or audio and video capabilities; whichever is most appropriate and agreed upon.
      • Counselors will attempt to contact parents / guardians / emergency contacts if a student expresses suicidal ideation.  In the case of an emergency, if they are unable to reach an adult, they will contact the Grand Forks Police Department to request a welfare check or call directly to 911.
    • School counselors and social workers can also help families by making referrals to our local partners and mental health providers should a student need more intensive and ongoing support.
    • Should you require assistance after 4 p.m. or on the weekends, we encourage you to utilize the phone helplines and text lines listed on the Mental Health Hub Welcome page. In case of an emergency, please dial 911.